Meet the Owner

Thursday, October 1, 2020

Jan Feuchter, Owner/Store Manager, Bikenetic

I started working in bike shops in 1999, halfway through my college career. After graduating from George Mason University, I worked full-time at an area bike shop, pursuing my interest in bike mechanics. Always a "tinkerer" and good with my hands, I quickly moved from mechanic to service manager to store manager. Years later, another store recruited me to manage the bike shop within the confines of an outdoor sports retail outlet. I eventually left this position for a great opportunity to work at an area non-profit...albeit behind a desk. Fortunately, I was able to stay within the industry part-time by helping to establish and run a new bike store in the area. I left the non-profit to manage this business full-time.

The natural progression from there was to start my own bike shop, Bikenetic.
 
Tell us a little more about yourself.
 
I opened Bikenetic in 2011 in Falls Church. In my prior bike shop experience, I held several different positions: sales person, mechanic, and manager. I believe this experience translates into an owner/operator who truly understands the needs of my customers and my employees. After all, a happy staff makes for happy customers!
 
What makes Bikenetic unique?
 
Bikenetic is a full-service shop in Falls Church, specializing in service and commuter needs. We sell mountain bikes, gravel bikes, road bikes, fitness/hybrid bikes, and accessories. Our repair shop is stacked to the ceiling with the right tools to tackle small and large needs with minimal turn-around and a guarantee! You'll even get a complimentary smile...and if you're really lucky, a bad joke you've already heard several times.
 
At the risk of sounding kind of cheesy, Bikenetic is a bike shop for the cyclists, by the cyclists. We are constantly shaping and molding ourselves to offer the best products and services based on requests, suggestions, and recommendations.
 
Our staff is made up of knowledgeable CYCLISTS. We emphasize cyclists because we feel it is important to put our money where our mouth is. We won't hire someone simply because they're a great sales person or manager at a clothing (or other unrelated) store. We will, however, hire an avid cyclist because they will be a naturally great salesperson, manager, or mechanic because of their real-world experiences. You will notice that everyone who works here wears multiple hats. We want our employees to have at least a basic knowledge of how to run each department within the store. For our customers, this means no matter who is helping you, our employees can answer the basics of any question you may have.
 
How do you stay connected to the community?
 
If there were a downside to our "everybody bikes" approach it would be that occasionally we need to take a West Coast style approach to our business hours. While it's rare, there are some events which require our entire staff to attend. Whether it's supporting a race or participating in one, every now and again we'll post on our Facebook page well in advance if we need to close because no one is available to work...we're sure you understand.

A Thank You to Our Sponsors!